The whole platform.
Every detail covered.

Productions & seating

Your shows, your venues, every seat.

• Production management

  Organize shows, artwork, descriptions, performance dates, and on-sale schedules.

• Venues & seating charts

  Build interactive reserved-seat layouts for your venues.

• General admission

  Sell by quantity with capacity controls for unreserved events.

• Flexible ticket pricing

  Set ticket types, seating tiers, and individual seat prices.

• Seat reservations

  Use temporary holds during shopping and checkout.

• Seat-view photos

  Help guests picture their view from selected areas of the house.

Checkout & payments

Flexible ways to buy and pay.

• Guest checkout

  Let customers buy tickets without creating an account.

• Online card payments

  Accept payments through your configured Stripe integration.

• Clear order totals

  Show ticket prices, ticketing fees, taxes, and discounts.

• Promotions & discount codes

  Create offers with eligibility rules and usage limits.

• Flexible staff payments

  Record cash, check, and external-card payments at the box office.

• Partial payments & balances

  Track amounts paid and the remaining order balance.

Box office & order care

Tools for the people behind the counter.

• Staff selling workspace

  Find performances, select tickets, and complete assisted sales.

• Order search & history

  Find purchases and review their tickets and payment records.

• Order modifications

  Adjust eligible orders and settle any price differences.

• Seat & performance exchanges

  Help guests move eligible tickets under your exchange policy.

• Cancellations & refunds

  Manage eligible cancellations and refunds with recorded payment history.

• Ticket delivery & downloads

  Send ticket links and download E-Tickets when needed.

Mobile tickets & admission

From a phone screen to the front door.

• Mobile ticket pages

  Give guests easy access to their tickets and QR codes on a phone.

• Print-at-home E-Tickets

  Make PDF tickets available for download.

• QR scanning & lookup

  Validate tickets, find guests, and review entry and exit status.

• Native mobile scanner

  Support configured offline scanning with compatible devices and setup.

• Wallet integrations

  Apple Wallet where configured; Google Wallet requires separate activation and approval.

• Thermal ticket printing

  Connect supported printing, including BOCA, with workstation and stock setup.

Wallet, native scanning, and physical printing require deployment setup and provider or device acceptance.

Season packages & renewals

Make one great evening a whole season.

• Season packages

  Group productions into reserved-seat packages with package pricing.

• Performance choices

  Define the shows and performance options included in a package.

• Subscriber renewals

  Invite eligible package holders to return for the next season.

• Protected renewal seats

  Hold eligible subscriber seats through defined renewal deadlines.

• Renewal communication

  Connect renewal invitations and reminders with customer email campaigns.

Customer relationships

A connected view of your audience.

• Producer-owned profiles

  Keep your customer records scoped to your organization.

• Purchase & giving history

  Help authorized staff understand each customer’s relationship with your venue.

• Customer accounts

  Let customers review their purchases, payments, and current tickets.

• Email-link sign-in

  Give customers access through secure, time-limited email links.

• Self-service exchanges

  Let eligible guests exchange tickets with policy, fee, and balance review.

• Communication preferences

  Keep track of marketing consent and customer preferences.

Website & audience email

Keep your brand and your audience connected.

• Branded public catalog

  Showcase productions, artwork, descriptions, and performance calendars.

• Producer website Pages

  Prepare and publish controlled page content for an integrated producer website.

• Customer email campaigns

  Create bulk messages and schedule eligible audience communications.

• Email templates & previews

  Prepare campaign content and review it before sending.

• Order & ticket messages

  Share confirmations, order details, and links to released tickets.

• Delivery & engagement tracking

  Review campaign delivery and available audience engagement signals.

Website Pages require frontend integration. Marketing email follows consent and campaign eligibility.

Gifts & giving

More ways to support your stage.

• Gift certificates

  Sell gifts customers can apply toward eligible purchases.

• Gift balances & history

  Track issuance, redemption, and remaining value.

• Box-office credits

  Manage eligible staff-issued credits and customer delivery.

• Checkout donations

  Invite customers to add a one-time contribution to their purchase.

• Donation campaigns

  Create dedicated giving campaigns with goals and acknowledgements.

Giving supports one-time contributions.

Reporting & team access

Understand the business. Equip your team.

• Sales & performance reporting

  Review ticket sales and production performance.

• Payments & refunds

  Track receipts, balances, and refunds against recorded payments.

• Discount & giving reports

  Understand promotion usage and contribution activity.

• Filters & exports

  Narrow report results and export data for your team.

• Staff security profiles

  Give each team member the permissions their role needs.

• Audit history

  Review recorded administrative actions with controlled access.

Ownership & hosting

A business model that fits your organization.

• One-time software purchase

  Buy ShowTkt and run it on servers your team maintains.

• Retain your ticketing fees

  Create an additional revenue stream with self-hosted ownership.

• Optional server setup

  Pay ShowTkt an additional one-time fee to set up your servers.

• Ongoing help when needed

  Arrange future feature changes and maintenance for additional fees.

• ShowTkt-managed hosting

  Let ShowTkt host everything, with ticketing fees that can pass to purchasers.